We've improved Troly for you this week, bringing many improvements to the platform. New Features Send SMS to a warehouse, sales, or admin staff when orders have been packed in TrolyReview the template to make sure it works for your companyTurn on SMS messages in the...
The Chronicle Archives
All about What’s New
Product Update, July 2019
New Features Other Carrier Add-on: You can now add shipping carriers not directly supported by Troly for filtering and sorting using the Other Carrier add-on. This add-on will let you create new carriers, upload a logo and then process shipments using these add-ons....
Product Update, June 2019
What an incredible 6 months at Troly! We've received lots of feedback since relaunching our revamped Ideas Centre. If you haven't been there, then be sure to take a look! For those of you that have been looking for our monthly updates, we've got a new process in place...
Product Update, November 2018
New Features Your Activity Summary notifications now contain pre-authorisation expiring dates to help you keep better track of payment authorisations that are going to expire. When editing a single order, Troly will now show you the parcel sizes that have been chosen...
Product Update, October 2018
New Features You can now set a customer as an "account customer" directly in Troly. Simply fill out the 'company' field under 'Addresses and Payment' and check the 'Is an account customer' option.You can now test your Club run emails when processing a Club run in...
Product Updates, September 2018
New Features Your Operations dashboard can now be filtered by pre-authorised orders. Simply click 'Status' and tick 'Authorisations' to see all your pre-authorised orders. Updates The Activity Summary add-on will now send emails daily even though nothing was recorded...
Also seen previously
Why Your Winery Needs a Wine Club
Wine Clubs are considered one of the most important features that most wine businesses can establish for themselves with little effort. The addition of a wine club not only increases high-margins direct sales but offers a variety of other benefits to your customers...
Release Update: August 2020
Automated membership up-sell online, updated birthday celebrations and referral sales tracking is now available. You can also ship with Aramex Global and new advanced branding of all emails sent is available.
Why the digital economy is failing wine brands
Nobody could have predicted a pandemic to hit our world in 2020. For years observers to the wine industry have highlighted the precarious condition of digital wine trade. Coronavirus and COVID-19 have not started, but only heightened the challenged based by a large majority of wine producers.
COVID-19 to end free wine tastings in Australia?
For many years, free wine tastings were prevalent in Australia, even as wineries in California were increasingly moving towards paid tastings. Today, thanks a global pandemic, Australian wineries are forced to adapt their business model.
Release Update: May 2020
Additional controls over refund limits per staff member are now available. Improvements to built-in support and additional help is now shown on export, customer activity feed and other screens.
Release Update: April 2020
Improved shipment across all carriers and added a new visual delivery progress indicator to each notification. USA tax compliance with monthly fillings by state is now available.
Release Update: March 2020
Events history now available for all addons, showing additional information on interactions with your external systems and providers, helping to clarify all interactions with external systems.
Release Update: September 2019
Create your own payment methods, new email templates for shipment tracking, and additional shipment filters.