The Chronicle Archives

All about What’s New

Product Update #2, July 2019

We've improved Troly for you this week, bringing many improvements to the platform. New Features Send SMS to a warehouse, sales, or admin staff when orders have been packed in TrolyReview the template to make sure it works for your companyTurn on SMS messages in the...

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Product Update, July 2019

New Features Other Carrier Add-on: You can now add shipping carriers not directly supported by Troly for filtering and sorting using the Other Carrier add-on. This add-on will let you create new carriers, upload a logo and then process shipments using these add-ons....

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Product Update, June 2019

What an incredible 6 months at Troly! We've received lots of feedback since relaunching our revamped Ideas Centre. If you haven't been there, then be sure to take a look! For those of you that have been looking for our monthly updates, we've got a new process in place...

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Product Update, November 2018

New Features Your Activity Summary notifications now contain pre-authorisation expiring dates to help you keep better track of payment authorisations that are going to expire. When editing a single order, Troly will now show you the parcel sizes that have been chosen...

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Product Update, October 2018

New Features You can now set a customer as an "account customer" directly in Troly. Simply fill out the 'company' field under 'Addresses and Payment' and check the 'Is an account customer' option.You can now test your Club run emails when processing a Club run in...

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Product Updates, September 2018

New Features Your Operations dashboard can now be filtered by pre-authorised orders. Simply click 'Status' and tick 'Authorisations' to see all your pre-authorised orders. Updates The Activity Summary add-on will now send emails daily even though nothing was recorded...

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Also seen previously

Why Your Winery Needs a Wine Club

Wine Clubs are considered one of the most important features that most wine businesses can establish for themselves with little effort. The addition of a wine club not only increases high-margins direct sales but offers a variety of other benefits to your customers...

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Release Update: August 2020

Automated membership up-sell online, updated birthday celebrations and referral sales tracking is now available. You can also ship with Aramex Global and new advanced branding of all emails sent is available.

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Why the digital economy is failing wine brands

Why the digital economy is failing wine brands

Nobody could have predicted a pandemic to hit our world in 2020. For years observers to the wine industry have highlighted the precarious condition of digital wine trade. Coronavirus and COVID-19 have not started, but only heightened the challenged based by a large majority of wine producers.

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Release Update: May 2020

Additional controls over refund limits per staff member are now available. Improvements to built-in support and additional help is now shown on export, customer activity feed and other screens.

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Release Update: March 2020

Events history now available for all addons, showing additional information on interactions with your external systems and providers, helping to clarify all interactions with external systems.

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