The Chronicle Archives

All about What’s New

Product Update #2, July 2019

We've improved Troly for you this week, bringing many improvements to the platform. New Features Send SMS to a warehouse, sales, or admin staff when orders have been packed in TrolyReview the template to make sure it works for your companyTurn on SMS messages in the...

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Product Update, July 2019

New Features Other Carrier Add-on: You can now add shipping carriers not directly supported by Troly for filtering and sorting using the Other Carrier add-on. This add-on will let you create new carriers, upload a logo and then process shipments using these add-ons....

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Product Update, June 2019

What an incredible 6 months at Troly! We've received lots of feedback since relaunching our revamped Ideas Centre. If you haven't been there, then be sure to take a look! For those of you that have been looking for our monthly updates, we've got a new process in place...

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Product Update, November 2018

New Features Your Activity Summary notifications now contain pre-authorisation expiring dates to help you keep better track of payment authorisations that are going to expire. When editing a single order, Troly will now show you the parcel sizes that have been chosen...

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Product Update, October 2018

New Features You can now set a customer as an "account customer" directly in Troly. Simply fill out the 'company' field under 'Addresses and Payment' and check the 'Is an account customer' option.You can now test your Club run emails when processing a Club run in...

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Product Updates, September 2018

New Features Your Operations dashboard can now be filtered by pre-authorised orders. Simply click 'Status' and tick 'Authorisations' to see all your pre-authorised orders. Updates The Activity Summary add-on will now send emails daily even though nothing was recorded...

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Also seen previously

How To Nail Your Wine Club Sales

How To Nail Your Wine Club Sales

Incentives, in the forms of loyalty programs and memberships, has proven hugely successful in the wine industry. Both the loyalty and membership programs have proven to help customer retention and keep customers engaged with your product. If you haven’t yet, we highly...

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Why the Overall Wine Market is Flat

Why the Overall Wine Market is Flat

Despite the challenging circumstances that 2020 has brought all the sectors, wine sales have managed to hold their own. In fact, many retailers (especially online) have reported significant sales increases during the pandemic. But it doesn't change the fact that the...

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3 Ways to Make Your Winery Stand Out

3 Ways to Make Your Winery Stand Out

As more wineries make their way into the market, creating the ultimate experience is more important than ever. When guests have hundreds of wineries to visit and experience, you want to ensure you were memorable in more ways than one.

The knock-on effect of one guest having a great experience will be tremendous. Word of mouth (especially on social media) will allow your business to reap some incredible rewards.

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Lessons Learnt Selling Wine over 2020

Lessons Learnt Selling Wine over 2020

Although 2020 has proven to be unlike any year we have ever experienced, it comes bearing some good news. As one of the most trying times, many businesses have unfortunately not seen the end of 2020. What we have seen, though, is how incredibly resilient the wine...

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