Troly supports

Most software providers charge thousands (yes, over $10,000!) to set up and support your business. Troly doesn’t, and here’s why.


You run your business

We are not consultants trying to change your business. Instead, we focus on letting you run things, your way, but better.

Educate your team

We will train your team on Troly so that they can make the most of every feature.

Many support channels

Troly is just a call (or email) away. We also have a knowledge base to make your life easier.

First. Need help understanding if Troly is right for you?


Your First Option

Access all features documented, video tutorials, and usage guides. Everything you need to get started.


Learn about Troly
Your Second Option

Discuss your options with our team. Fill the online assessment and we’ll arrange a discussion when it’s convenient.


Let’s Chat

Second. Ready to Join? Need help getting started?


Choose your dates

Troly believes in investing in a community of like-minded wineries, breweries and other liquor producers. This isn’t just software.

Configure your troly

Troly believes in investing in a community of like-minded wineries, breweries and other liquor producers. This isn’t just software.

Answers to your questions

Troly believes in investing in a community of like-minded wineries, breweries and other liquor producers. This isn’t just software.

What happens after onboarding?

Standard Support


  • Knowledge Base

    You will have full access to our knowledge base which is an ever-growing collection of articles covering common questions/requests.

  • Contact Us

    You can contact us via your “chat” on the platform or our website.

Premium Support (Paid)


  • Easy Add-On

    You can select this option from your “Company Details” section within the platform.

  • Priority Support

    This allows you to request a callback from one of our product specialists, generally receiving it within 12 business hours.

  • First in Line

    You will also head to “top of the queue” for requests.

NOTE: the premium support is currently charged per month. A flat fee for up to 100 support requests.

Enable Premium Support

Ready to Get Started?

Troly is ready to help you take your business to the next level, with features built with your business in mind and expert support to enhance those features.


Join Us Today!

Need support with your website?

Troly offers support for websites to keep everything running smoothly. After all, your website is a huge part of your business.


Your Website Needs Some Changes?

Feeling like your website could use a tune-up? We can help you with everything from design to copywriting.

Get in touch

Contact us for more information.

Contact

Your Website is Hosted by Troly?

If you are experiencing any issues with your Troly website hosting please contact us so we can resolve the issue.

Get in touch

Please contact us asap.

Contact

Website connection with Troly was lost?

If your website is connected to the Troly platform and you've lost your connection, please let us know so we can fix that for you.

Get in touch

Please contact us asap

Contact