Troly will many types of generate a number of documents for you such as: invoices to your customers, shipping labels etc. You can find all these documents in the Documents page. In there, you can:
- View all documents generated since the day you signed up
- See who generated a document, and when
- Download any document to your computer
Use Filters to Find the Right Document Faster
Filter your list of documents
All the documents are displayed in the order they were created, with the most recent at the top. If you are looking for a type of document in particular, click on the blue arrow next to the Type column. This will show a list of document types (explained below).
Customer invoices
All invoices generated for orders placed by customers. Invoices are generated once the order has been completed, meaning that they have been paid. Please see our article on order statuses for more information about each order stage.
Packing Summaries
A CSV file with each order, products to be packed and shipping carrier name for all shipments. Note that packing summaries CSV files are now available for both Pick Up and Shipment orders.
Packing Summaries
A CSV file that you can open as a spreadsheet if necessary. Packing summaries contain all the information you need to review each order's content and packing instructions. Learn more about packing summaries here.
Packing Lists
A PDF document with the order content and customer details (if available). This includes each product’s description, images, carrier name, etc. Learn more about packing lists here.
Label Summaries
Labels summaries are CSV files including delivery details for each parcel. Use this to upload into the carrier’s web console.
Labels
Shipping labels are generated for each shipment. The labels generated depend on the shipping provider used to deliver each order.
Shipping manifests
Shipping manifests are generated once you dispatch orders in Troly. Learn more about shipping manifest and their content here.
Customer Exports
A list of all your customers, in a CSV format.
Product Exports
A list of all your products, in a CSV format.
Troly Invoices
All invoices relating to your usage of Troly and third party providers.